Shipping policy
Thank you for choosing Aethereus. We are committed to delivering your order to you as quickly and efficiently as possible. This Shipping Policy outlines important information regarding our shipping practices, including rates, delivery times, and tracking.
Order Processing:
- Orders placed on weekends or holidays will be processed on the next business day.
- Please note that processing times may vary during peak seasons or promotional periods.
Shipping Methods and Rates:
- We offer several shipping options to accommodate your needs, including standard shipping, expedited shipping, and express shipping.
- Shipping rates are calculated based on the shipping method selected, the destination address, and the weight and dimensions of the package.
- You can view the shipping rates for your order during the checkout process before completing your purchase.
Delivery Times:
- Shipping will be initiated from 1-3 business days of purchase confirmation
Order Tracking:
- Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number.
- You can track the status of your order and monitor its progress using the provided tracking number on our website or the carrier's website.
Shipping Restrictions:
- We do not ship to P.O. boxes or APO/FPO addresses at this time.
- Please ensure that the shipping address provided is accurate and complete to avoid delays or delivery issues.
International Shipping:
- For international orders, please note that customs duties, taxes, and fees may apply upon delivery. These charges are the responsibility of the recipient and are not included in the order total or shipping cost.
- International shipping times may vary depending on customs clearance procedures and local postal services.
Delivery Issues:
- In the event of any delivery issues or concerns, please contact our customer service team at aethereusapparel@outlook.com for assistance. We will work with you to resolve the issue and ensure that your order reaches you in a timely manner.
Contact Us: If you have any questions or inquiries regarding our Shipping Policy or shipping practices, please don't hesitate to contact us. We're here to help!
By placing an order with Aethereus, you agree to abide by the terms and conditions outlined in this Shipping Policy